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Q: |
What are the course prerequisites? |
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A: |
- MailGate Administration: Basic Networking Knowledge
- Email Firewall Administration: Win2003 experience (as appropriate)
- Secure Messenger Administration: Win2003 experience (as appropriate), suggested EMF Admin
- SecureTransport Administration: Linux/Windows experience (as appropriate)
- SecureTransport Development: Some programming experience (Java and/or Perl), suggested ST Admin
Requested courses Prerequisites are listed in the detailed course descriptions.
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Q: |
What is your policy on customer cancellations? |
A: |
Cancellation notice is required a minimum of six business days prior to the start of training. A 20% cancellation fee will be applied for cancellation notice less than six business days before the start of training. |
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Q: |
What about Tumbleweed cancellations? |
A: |
Tumbleweed will make every effort to ensure that training course dates are met. However, Tumbleweed reserves the right to reschedule to a later date. In this case, attendees will be notified of the reschedule no later than five business days prior to the original course start date. |
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Q: |
What is Tumbleweed's policy for training conducted at a customer's site? |
A: |
The Policy for training Delivered at a Customer Sites is as follows:
- A signed registration form must be submitted in order to schedule dates. Without this signed form we cannot commit resources to a training class.
- Classes are charged per day of training. Please contact Tumbleweed training (at training@tumbleweed.com) for the current customer site training fees.
- Pricing applies to 1 - 6 students per class. Additional fees will be charged for more than 6 students.
- A half-day of set up is included in the price of training. An additional fee may be required if more than a half day is required for setup.
- Customer is responsible for instructor's travel and expenses.
- Training services will be billed at 20% of full rate unless cancellation is given at least 15 business days in advance of first class day.
- To schedule customer site training please contact Tumbleweed Training at training@tumbleweed.com.
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Q: |
How about customized courses? |
A: |
If your organization is interested in a customized Tumbleweed product course, contact training@tumbleweed.com with your customized course request. |
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Q: |
How do I get to your Redwood City location? |
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Driving Directions to Redwood City, CA location:
1. Take US-101 North or South, depending on your starting point.
2. Take the Woodside Road/84 West Exit.
3. At the fork in the exit ramp, head towards Seaport Blvd. Woodside Road will become Seaport Blvd.
4. Seaport Blvd will split at the dead-end so turn right to continue on Seaport Blvd.
5. Follow it around until you reach 1600 Seaport Blvd, Suite 400, South Bldg.
View Larger Map
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Q: |
Do you have hotel recommendations for Redwood City? |
A: |
Hotel recommendations for Redwood City, CA Location:
Hotel |
Address |
Phone |
Distance
(miles) |
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2834 El Camino Real
Redwood City, CA 94061 |
650-366-2000 |
3.1 |
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223 Twin Dolphin Drive
Redwood City, CA 94065 |
650-598-9000 |
5.1 |
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100 El Camino Real
Menlo Park, CA 94025 |
800-368-2468
650-322-1234 |
5.7 |
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550 Shell Boulevard
Foster City, CA 94404 |
650-377-0600 |
9.1 |
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1333 Bayshore Highway
Burlingame, CA 94010 |
650-347-1234 |
12.7 |
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How do I get to your New York City Area location? |
A: |
 New York City Area Training Information
If you have more questions please contact training@tumbleweed.com. |
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Q: |
Do you have hotel recommendations for New York City Area? |
A: |
Please contact training@tumbleweed.com for more information. |
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How do I get to your Uxbridge based Training location? |
A: |
Uxbridge, UK Training Information
If you have more questions please contact training@tumbleweed.com.
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Q: |
Do you have hotel recommendations for Uxbridge? |
A: |
Uxbridge, UK Training Information
If you have more questions please contact training@tumbleweed.com.
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Q: |
How do I get to your Atlanta based Training location? |
A: |
Atlanta Training and Hotel Information
If you have more questions please contact training@tumbleweed.com. |
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Q: |
Do you have hotel recommendations for Atlanta? |
A: |
Atlanta Training and Hotel Information
Please contact training@tumbleweed.com for more information. |
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Q: |
How do I get to your Phoenix based Training location? |
A: |
Please contact training@tumbleweed.com for more information. |
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Q: |
How do I get to your Phoenix based Training location? |
A: |
Please contact training@tumbleweed.com for more information. |
